This notice is to provide you with information regarding our privacy policy, in connection with the use of information collected by HAS Travel, Inc., from the www.hastravel.com internet Web site. We want you to understand the information that we collect, how we use it and how we protect your information. In order to provide our customers with the highest quality, discount travel services, we use a number of different technologies to help us collect, manage and maintain your information. The following policy serves as a standard for all HAS Travel, Inc., employees for the collection, use, retention and security of your information.
Information We Collect
At HAS, we provide highly personalized, discount travel services to thousands of clients around the world. As part of this service, we obtain nonpublic personal information from you, that is required to facilitate the booking and payment of airline tickets, car rentals, hotel and resort accommodations, passenger transfers, guided tours and related travel services.
“Nonpublic personal information” refers to nonpublic information about you that we obtain in connection with providing these services. We may collect “nonpublic personal information” about you from a variety of sources, including:
Information you provide to us on forms or applications, in email messages or during telephone calls of fax messages sent or transmitted to us. This information may include your name, social security number or passport number, credit card or banking details, mailing address, email address, phone numbers, cellular phone number, etc.;
Information about your transactions or experiences with us, our affiliates or others (such as your account balance if any and payment history);
Information we receive from third parties, including consumer reporting agencies (such as credit relationships and history); and
Information collected from our Web site www.hastravel.com (such as information you provide to us and information necessary to manage your online session with us). Information collected from the Web site may also include Feedback, Complaints, or Hotel and Resort Reviews, voluntarily submitted by our visitors and clients.
For purposes of tracking website traffic, we also collect information from your browser, including your IP address, cookie information, the page you visited immediately before you visited our web site, the pages on our web site that you request, the length of your visit and similar information. This information is not saved in the manner that is associated with your personally-identifiable information, and is monitored “in aggregate” to help us trend usage and develop better travel services.
Information We Share
In order for us to facilitate your travel requirements, we routinely share information that we collect with companies that we own (affiliates) and with various outside companies including airlines, hotels and resorts, tour operators, rental agencies, transfer operators, etc., (non-affiliates) for the sole purpose of completing your approved travel itinerary.
We do not disclose nonpublic personal information about you to anyone except as permitted or required by law. We do not sell your personal information to companies for their independent use. However, if you become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.
Information Sharing with Affiliates
To the extent permitted by law, we may share information about your travel and related transactions with us, as well as other non-transactional information about you, with companies that are our direct affiliates. This information may be used for example, to mail travel updates, email newsletters or help us process collection activities. We may also share nonpublic personal information about you with our affiliates, if we have your authorization or upon your request. For more information about your privacy preferences, see “Your Right to Privacy” below.
Information Sharing with Non-Affiliates
We may also share nonpublic personal information about you with companies that offer products and/or travel services on your behalf. However, we will only share this information when necessary to offer you a product or service, that is requested as part of your approved travel itinerary. For example, as permitted by law, we may share nonpublic personal information about you, without your express authorization, when booking airline tickets, processing hotels and resort reservations, confirming travel with tour operators, renting vehicles on your behalf and organizing requested travel services.
We may also share the information that we collect, as described above, with companies that perform marketing services on our behalf, and with other institutions with whom we have a direct business relationship. (e.g. tour operators) We do not share your nonpublic information with any third-parties for their own marketing purposes, without first getting your authorization to do so.
Other Situations
We disclose information about you when required or permitted by law, such as in response to subpoenas and to credit reporting agencies. We do not disclose any nonpublic personal information about our former customers to anyone, except as permitted or required by law.
Your Right to Privacy
We respect your right to privacy. As noted above, we do not disclose nonpublic personal information about you to anyone except as permitted by law. We do not share your nonpublic personal information with companies for their independent use without getting your authorization to do so. We may continue to use and share your information, absent your authorization, for the purpose of servicing your account or to offer you related travel services.
Our Confidentiality and Security Procedures
The protection of your personal information is important to us. We take steps to safeguard such information. We restrict access to nonpublic personal information about you to those employees who need to know that information, in order to provide products or services to you. We also maintain physical, electronic, and procedural safeguards to protect your personal information including multiple firewalls, intrusion detection software, encryption and access control lists.
To further protect your financial information, including credit card and banking information, we DO NOT store any information on our Web site or server, but maintain financial data in a secure offline environment.
Effective Date
The effective date of this policy is September 3, 2004. It replaces all prior privacy policies issued by HAS. We reserve the right to change our policy at any time. Revisions of this policy will be posted on our website and mailed to our customers periodically as required by law. Visitors to this Web site should review our policies from time to time to stay abreast of any changes.
For questions please call us at 632.638.6875, loc 100.
HAS Travelers: 404,603
